Contact Us

Thank you for visiting London Souvenir.

If you have questions regarding orders, products, shipping, returns, or general enquiries, please contact us using the information below.

Customer Support

Business Name: London Souvenir

Business Email: support@londonsouvenir.uk

Business Phone: +44 20 7928 8908

Business Address: 97 Westminster Bridge Rd, London SE1 7HR, United Kingdom

Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM (GMT/UTC+0)

Order Cut-Off Time: 5:00 PM (GMT/UTC+0)

How Can We Help?

You may contact us regarding:

  • Order enquiries
  • Shipping enquiries
  • Return and refund requests
  • Product information
  • Payment enquiries
  • General customer support

Before Contacting Us

To help us review your enquiry, please include:

  • Your order number (if applicable)
  • Your full name
  • A detailed description of your enquiry
  • Photos or supporting information (if applicable)

CONNECT WITH OUR COMMUNITY

Stay connected with London Souvenir for store updates and new product information.

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Response Time

Customer enquiries are reviewed during regular business hours.

Response times may vary during weekends, public holidays, or periods of increased enquiry volume.

Thank you for choosing London Souvenir.

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